The team at TAEL has been working nonstop since November 1st to assure all shipments are delivered on time and our carriers make it home before Christmas. Our customer service representatives have been working closely with our shippers and carriers to ensure that every minute is utilized. Our carriers have been arriving to a pick-up site early. This allows room for any road delays and prevents a shipment from abeyance. Our customer service representatives work with each carrier to provide alternative routes which depend on road conditions, crammed ports, and best travel times for clear roadways. Our representatives also provide our shippers with real time updates on the status of their shipments, hence the high quality of customer satisfaction here at TAEL.
Holidays are the happiest times of the year and TAEL wants to make sure all our customers and employees are satisfied. We want our shippers to surpass its competitors during this time of increased rushed delivery demands. We want our carriers back home in time for Christmas. Most importantly, TAEL wants all its hard workers to enjoy this time of year. Happy Holidays!
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