A Freight forwarder is a person, a group of people or company who is responsible of organizing shipments for corporations, individuals and other big companies nationally and internationally to acquire products from supplier, manufacturer or producer and offer them to the market or customer. Now, how can you select the right forwarder?
Research about the company
First of all, know about the company’s abilities. Know what they can provide for you and what they cannot. What type of logistics service do you need? Can they offer it to you or not? Instead of spending your time exaggerating about what is right for you, why don’t you read from their websites or blogs to somehow give you an idea about them? Doing some research will provide you with confidence and an unregretful decision.
Does that company have the experience that you need?
Transports have different modes as well as food, garments, cars, types of machinery perishables, other commodities and other things you want to be shipped. Most of the forwarders can't handle these kinds of combinations. So, the best suggestion for this, ask you're possible forwarder what they can do for you with your shipment type directly. Be patient and wait for their answer. Usually, they would give examples of shipment they handle similar to the ones you have. Just keep on asking until you fully understand and know their strengths to be your potential forwarder.
Do they have agents to contact in your shipment’s destination area?
It is essential to ask your potential forwarder if they have any contact in your shipment’s destination place or country to avoid conflicts when it comes to when the shipping would be available and ready to be picked up. Typically, logistics companies have their contact centers in every country where their service is available in case of conflicts, but it is better to make sure that your potential forwarder has this kind of service. One of the common error that ends in nothing is the lack of communication, so be aware of that.
How will they manage your shipment?
Who are you going to contact to follow up your requirements and important documents and whom are you going to contact in case of unexpected problems? It is included in their responsibility to keep in touch with you or with other customers during the shipping process. So, before it’s too late, ask them immediately whom to contact and voice out your other concerns also.
If you are planning to make a fright shipping for any shipment, be sure to look for the best forwarder to meet your needs and regulations. It is a must to choose a freight forwarder that is a member of at least any of the trading associations like TransAmerica Express. As a reputable member of the freight forwarding association, we have the operational efficiency, integrity, financial strength, excellent service and other requirements of a right forwarder who is ready to serve you. We guarantee your satisfaction, affordable price and the thought of making your deal and work more efficient.
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TransAmerica Express Team