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Home  >  Company  >  Our Difference

OUR DIFFERENCE


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At TransAmerica Express, we work to set ourselves apart from the other companies within the logistics industry. As such, we want to share what makes us so different.

What makes us unbeatable? We are no ordinary shipment service provider and work hard for our discerning and deserving clients. We have worked to become reliable, professional, and expert service providers that will help you to use our comprehensive and extensive freight service solution.

The advent of the transportation industry has become crucial to economic development. Also, with an innovation to the transportation system, it is critical to develop a reliable, affordable and professional mobility solution that will encourage economic growth. It is an interdependent lifecycle and it needs to be managed in the most effective way possible so that you can obtain all of its benefits.

For many years, we have been working hard in hand with our transportation clients in various places around the United States to create an excellent solution that performs consistently beyond satisfaction. From the most basic to the complex processing, we take pride to give our very best to make our clients trust us and continue to utilize our services.

We go above and beyond with each and every one of our clients, regardless of which transportation solution is in effect. This is how we have become a top logistics company and why we gain a significant amount of business as a result of word of mouth.


Our Reputation
The services provided by TransAmerica Express is what sets us apart from the other companies out there. We have a great reputation in the field of transportation, and this is because we give solutions that meet the demands of our customers not only to meet but to exceed their requirements and needs.

Our flexibility towards customers and carriers are the channels are the reasons why we have gained an unprecedented reputation in our business class. Apart from that, we are very much willing to offer sacrifices to make sure that you will obtain success with your needs. Our absolute ethical practice, determination to provide a constant service quality improvement, and utmost devotion to serve our clients is what our carriers and customers have come to expect from us. We will continuously execute the job for you as we focus on your needs 100 percent of the time. 

TransAmerica Express has the best reputation in the transportation industry, and we empower everyone who works for us to treat our carriers and customers with the utmost level of respect. As one of the most reliable service providers in transportation industry, we take pride to always deliver a quick payment and immediate freight with regards to the highest standard and quality. Furthermore, we are truly appreciative for the customers and carriers that we have worked with over the years, and continue to have relationships and partnerships with. 

By choosing us, you are ensured that we do everything to manage your claims, to arrange your shipment schedule times and dates, and to take good care of all the possible paperwork during the process. As one of the top notched service providers in the transportation industry, we are ranked high among the best companies in logistic providers for customer service and immediate procedure processed. Because our knowledge and understanding is far beyond what you expect, we understand that your shipment process is important and that is why we are willing to offer a promise to deliver it to you according to what is described. 

To allow us to have close monitoring with every freight, we are also offering a 24/7 tracking service to swerve you away from question about when, how, or where your shipments are. With this technology, we ensure safety and reliability with all our services to capture the trust of the clients, to build reputation from the trust they gave, and most importantly, to ensure that everything is manageable and organized in following the plans. 


Our Services
If you are looking for excellent and world class service when it comes to the transportation industry, we want you to feel confident when choosing to work with TransAmerica Express. We do our very best to cater valuable shipment services regardless of the size and shape of shipment that you may have. Our logistics managers and our carriers will see to it that all of your needs are met. This includes ensuring that you get the freight shipped in a timely manner at an affordable cost while being able to enjoy 24/7 translucent monitoring.

Our wide range of comprehensive solutions and immense services are all tailored to deliver an answer to the needs of our carriers and customers with the aid of flexibility and innovation. At the most competitive price points, we are striving to provide the best and the most reliable quality services to our discerning clients. Amidst the services that we offer, today, we are honored to announce that we have gained a stellar reputation and a good impression with our diverse customer base that has diverse needs. Regardless of the nature of their needs, we are always ready to offer quality service as well as to ensure that we deliver a new definition of innovative solutions in today’s modern world. 

Essentially, we ensure that all your needs in freight services are met, no matter what they might be.

Therefore, if you are looking for a service that will guarantee satisfaction and will provide you with peace of mind that your shipment will arrive on time, we can be the best partner for you and your shipping needs. 


Our Dedication in Providing Quality Customer Service
We fully understand that people always have questions when they feel puzzled about the logistics of a situation. Luckily, we have universal skills that will support and answer the needs of our customers to dramatically improve the flow of freight and our solutions can be discussed right away. 

When you are skeptic about whom you will call, never hesitate to pick up the phone and call us. In moments, you will be automatically connected to our dedicated staff in the customer service department. After that, our staff will attend to all your needs or direct you to someone who has an extensive skill set and knowledge to help you further. 

Regardless of your needs, whether you have questions pertaining to the billing process or you had misplaced the number of representatives that we gave to you, or any other questions that may have regarding our services, feel free to call and have the concerns addressed promptly. We are always ready to answer questions at a time that is convenient to you. 

Furthermore, we are attentive, patient, have high communication skills, and have extensive knowledge about our services. Our goal-oriented focus will make it easy for us to deliver high quality answers that can ensure you get to the bottom of your issues. We can improve your performance when it comes to freight and cater solutions to meet your individual needs.


Our Ability to Manage Your Claims
Claims are bound to arise but what really matters is the how promptly and effectively there are handled once they have all surface. As one of the top service providers within the transportation industry, TransAmerica Express is dedicated to understanding the needs of our customers, and we commit to never let you down. We will address claims in a timely fashion so that you can focus on the needs of your business. 

On behalf of our customers, we will serve as a liaison officer between the company and the carrier. Depending on the number of claims, we will take it upon us in order to have quality collection and reliable submission of all available paperwork to the carrier to ensure that freight is moved along or insurance takes care of the problems.

We never want our customers to stress about complicated and complex claims, which is why we are here for you. One phone call will allow you to the problems and you can relieve stress knowing that a capable and professional agent will take care of all of the details.


Our Real Time Shipment Tracker
You deserve to enjoy peace of mind each time that freight is shipped, whether it is across the state, across the country, or to any corner of the globe. When you choose to work with TransAmerica Express, we want you to feel confident that you have made the right choice with your logistics provider. We will take action and handle the shipment, transferring your most valued goods from one location to another. It doesn’t matter the size, shape, or quantity of the shipment. We will deliver as many items as needed in a timeframe that works best for you. You may have daily shipments, monthly shipments, or much more erratic. Regardless, we work to build confidence with all of our customers, and you can sit back knowing that your cargo will reach its final destination safely and securely. This is something that we ensure 24/7.

Once you make the decision to become one of our customers, you will have direct access to being able to monitor and track the whereabouts of all of your freight. This is based upon a real-time tracking system, featured online. With this innovative technology, you are able to get updates about all of your shipments. You can see where they are and when they are anticipated to deliver, allowing you to maintain better communication with your own clients or customers. 

You also have the ability to receive all of the necessary documentation online. This includes such things as invoices, receipts, and proof of delivery. It gives you the opportunity to stay organized without having to print everything manually.

Our shipment tracking device is in line with the most advanced and latest technology today and that is why you are ensured that you are partnering with an innovative and millennial shipment company. With the help of our 24/7 real time shipment tracking device, you can have knowledge of where your freight is at every given time that you need it, without having to pick up the phone.


Our Career Opportunities
We are now on the lookout for aspiring logistic professionals. We are searching for those who have the readiness to flourish in a progressive atmosphere of continual development, innovation, and world class customer service, and for someone who is always looking for a new way to relate and help our customers. 

We are always ready to hire new members who want to grow with us, create enhancement in all work aspects, and take on new challenges. The logistics industry is moving at a higher speed than ever before and this is because of the competitive nature. Therefore, our team members are known as the best of the best. Join us today as we continue expanding our network. We have available positions in many departments. 

Apply now and see all the benefits you can take advantage of. 


Our Technology
At TransAmerica Express, we offer a sophisticated transportation management system that provides our customers with a significant amount of convenience and access to their important documents needed for business operations. We allow our clients to have full access of their shipments, shipment payment history, and much more. Additionally, our transportation management system allows the clients to save money and that is why we have incorporated this innovative technology within our operations. 

The following innovations are offered to our customers:


  •     API Connectivity and EDI platforms
  •     Online tracking
  •     Electronic invoicing 
  •     Online POD, BOL, accessorial & invoice imaging
  •     Least cost qualified carrier selection
  •     Data Warehousing
  •     Proprietary Sourcing Technology - Capturing True Back-Haul Capacity

These features are constantly being updated and upgraded so that you have more technology to enhance your operations. Our goal is to help you save money and time, and this system is one of the many reasons why companies across the US choose us as their freight provider.

We have simplified and automated a variety of important processes and streamlined it so that you can be more productive and reduce the paper trail.

To learn more about what sets us apart from the other companies and how you can begin obtaining quality freight solutions, call us today.
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Careers 
We are constantly on the lookout to hire aspiring logistic professionals. We are looking for people ready to flourish in a progressive atmosphere of innovation, continual developments, and top notch customer service that is always searching for new ways to relate and help customers. 
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OUR TECHNOLOGY
At TransAmerica Express we use a sophisticated transportation management system. This technology provides our customers a significant amount of convenience, as well as access to important documents needed to operate their business in the smoothest way possible. All of our customers are given access to a web-based portal. This provides self-service, allowing everyone to track active shipments, view the payment history of shipments, and so much more. Customization can even take place so that the portal pages are similar to what they use within their own operations.
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980 9th Street, 16th Floor
Sacramento, CA 95814
P: 866.321.2568
F: 866.449.3480

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  • HOME
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  • FREIGHT SERVICES
    • FREIGHT SERVICES: OVERVIEW
    • TRUCKLOAD
    • LTL
    • INTERMODAL
    • INTERNATIONAL
    • SPECIALTY FREIGHT SERVICES
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    • CARRIERS: OVERVIEW
    • WHAT OUR CARRIERS SAY
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